Twill Support

Need help with your photos or editing tools? Contact support@superpuppy.app.

Report a problem

Include your iPhone model, iOS version, Twill version, and the steps that caused the issue. Do not include private photos unless you choose to share them for troubleshooting.

Saving photos

Twill needs permission to add edited photos to your photo library. In Settings → Apps → Twill → Photos, allow adding photos. Your original image remains unchanged.

Downloading filters

An internet connection is needed to download the preset catalog and its assets. If filters do not load, check your connection and try again.

Your recipes

Custom recipes and editing settings are stored on your device. Deleting the app removes its local app data.

Your account

Signed up with email? Sign in to Twill with the same email and password. Forgot your password? Tap Forgot password? on the sign-in screen. To delete your account, open Settings → Account → Delete account in the app.

TWILL Pro

Bought Pro before or on another device? Tap Restore purchases on the Pro screen or in Settings. Manage or cancel the annual plan in your App Store or Google Play subscriptions.